Roxie is Red Rocks CU’s new AI-powered digital assistant.
You’ll meet her when you call our main phone line (no apps to download or special setup required). From the moment you call, Roxie is there to help guide you through your banking tasks using natural conversation.
She’s powered by advanced technology but built with our members in mind. And the best part? Roxie is improving with every interaction, so she can serve you even better over time.
Whether you’re calling after hours or just prefer quick, self-service options, Roxie’s here to make your experience smoother, while keeping the human touch you’ve always trusted from us.
When you call Red Rocks CU, Roxie will greet you and help you take care of common banking tasks in just a few words. With her voice-powered technology, you can:
— Check your account balances in seconds.
— Review recent transactions to stay on top of your spending.
— Find branch hours and locations when you’re planning a visit.
— Get quick answers to common questions without waiting on hold.
And more. Roxie makes it easy to get what you need, right when you need it.
And while Roxie is designed to make banking more convenient, she’s not replacing the people behind Red Rocks CU. In fact, she’s here to support them.
Our team believes technology should make banking more human, not less. That’s exactly what Roxie is here to do.
Roxie isn’t replacing people. She’s helping our members get quick answers and complete simple tasks more efficiently, so our team has more time to focus on meaningful conversations and personalized support.
We know that when it comes to your finances, nothing replaces the reassurance of talking to a real person who understands your goals. That’s why, if you ever want to speak with someone directly, you can always connect with a Red Rocker by calling during business hours or visiting your local branch.
Our mission has always been to combine the best of both worlds: cutting-edge tools that make life easier and genuine care that makes you feel supported. Roxie helps us do just that, offering convenience when you need it and connection when you want it.
Getting started with Roxie couldn’t be easier. All it takes is a phone call.
When you call Red Rocks CU’s main phone line, Roxie will be there to greet you. Just speak naturally, and she’ll guide you through your request.
There’s no app to download and no need to wait on hold for quick questions. Roxie is ready to help, 24/7.
And if you ever want to talk with one of our team members, Roxie will connect you to a Red Rocker who’s happy to assist.
Want to learn more about what Roxie can do? Visit our Roxie page for FAQs and updates as she continues to grow.
Thank you for being part of our Red Rocks CU community as we keep finding new ways to make your banking experience even better!